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Radiant Systems Launches TakeOut Solution

 New Aloha POS module helps restaurant operators maximize efficiency and enhance customer satisfaction with take-out service.

ATLANTA (September 28, 2007) — Expanding its portfolio of innovative technology for the hospitality industry, Radiant Systems, Inc. (NASDAQ: RADS) announces the launch of the Aloha TakeOut solution. Aloha TakeOut is an add-on software module for the industry-leading Aloha Point-of-Sale solutions that enables restaurants to manage take-out orders more efficiently, delivering faster service and higher quality food, creating an exceptional guest experience.  

“Take-out orders represent a growing share of our restaurants’ total sales, and we needed a technology solution that would streamline this process and help ensure our take-out diners receive the quality food and service they expect from Pei Wei,” said KC Moylan, chief operating officer at Pei Wei Asian Diner. “Aloha TakeOut is addressing this need with robust, yet simple-to-use, software that can be implemented easily with our existing POS infrastructure.”

Serving customers off-premise is a growing trend in the table service and quick casual restaurant market. Today’s busy consumer desires the convenience of eating at home without sacrificing food quality, while restaurant operators are seeking new ways to generate revenue and margin from existing real estate and equipment assets. The convergence of these trends has driven a rapid increase in demand for and availability of take-out service from table service and quick casual restaurants. With this evolution of the service model comes the need for new technology capabilities that traditional point-of-sale (POS) platforms do not offer. Through their POS systems, restaurant operators must be able to associate orders with customer names rather than table numbers, balance food preparation with expected customer arrival times, and ensure guests experience minimal time waiting once they arrive to pick up their orders.
“Increasing sales is the main goal of the growing take-out service model. Providing take-out service effectively requires a very specific set of new capabilities that go beyond the core POS functionality that is commonplace today. These new take-out capabilities need to be added to the POS workflow without complicating traditional dine-in guest service and overall restaurant operations,” said Jeff Hughes, vice president of hospitality products at Radiant Systems. “Aloha TakeOut delivers the necessary capabilities to drive sales and support take-out service in a way that is seamless and extremely cost-effective for the operator.”

The Aloha TakeOut solution streamlines take-out service with advanced features such as caller ID, an order management queue, internet-style searches for guest names and orders, repeat prior order and future delayed order features, and a robust guest database with multiple addresses and phone numbers, VIP status, and a notes section. These features are presented through an intuitive user interface that minimizes steps needed to complete an order and payment. Together they offer the restaurant operator increased productivity, improved service speed, and enhanced management analysis along with the ability to maintain high quality food and an excellent guest experience.

Radiant Systems will be showcasing Aloha TakeOut as part of its end-to-end technology solution for restaurant operators at the FoodService Technology Exposition (FS/TEC) in Atlanta, Ga., Oct. 11-13, 2007, booth #3041.

About Radiant Systems, Inc.
Radiant Systems, Inc. (www.radiantsystems.com) is a global leader in providing innovative technology to the hospitality and retail industries.  Offering unmatched reliability and ease of use, Radiant's hardware and software solutions are deployed in more than 85,000 restaurants, retail stores, cinemas, convenience stores, fuel centers, and other customer-service venues across more than 100 countries.  Radiant serves the needs of its customers through the dedication of more than 1,100 employees, 325 certified sales and service partners, and 1,800 field service representatives around the world. Founded in 1985, the company is headquartered in Atlanta with regional offices throughout the United States as well as in Europe, Asia and Australia.

About Pei Wei Asian Diner
Pei Wei Asian Diner, (pronounced pay way), is a quick-casual restaurant, owned and operated by P.F. Chang's China Bistro, Inc.  The Pei Wei menu features classic Asian favorites cooked to order using contemporary recipes.
Pei Wei offers attentive counter service in a fun and casually-hip restaurant. Guests order from the counter, take a seat and the food is delivered directly to them.  Pei Wei features an exhibition kitchen, where guests can enjoy the sights, sounds and smells of their food being prepared right in front to them.